{"id":1074,"date":"2026-03-19T01:30:59","date_gmt":"2026-03-19T01:30:59","guid":{"rendered":"https:\/\/bigfesta.be\/?page_id=1074"},"modified":"2026-03-20T12:02:18","modified_gmt":"2026-03-20T12:02:18","slug":"politique-de-retour-et-remboursement","status":"publish","type":"page","link":"https:\/\/bigfesta.be\/?page_id=1074&lang=fr","title":{"rendered":"Politique de Retour et Remboursement"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1074\" class=\"elementor elementor-1074\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-74b5fd3f e-flex e-con-boxed e-con e-parent\" data-id=\"74b5fd3f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b6b29a7 elementor-widget elementor-widget-raven-post-title\" data-id=\"b6b29a7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"raven-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"raven-post-title\">Politique de Retour et Remboursement<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-113a725 elementor-widget elementor-widget-text-editor\" data-id=\"113a725\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\">Big Festa &amp; Co applique les r\u00e8gles europ\u00e9ennes pour garantir une exp\u00e9rience transparente.<\/p><hr \/><h3><b>1. Droit de r\u00e9tractation<\/b><\/h3><p class=\"p1\">Le client dispose de <span class=\"s2\"><b>14 jours<\/b><\/span> pour annuler un achat en ligne.<\/p><hr \/><h3><b>2. Conditions<\/b><\/h3><p class=\"p1\">Le produit doit :<\/p><ul><li><p class=\"p1\">\u00eatre non utilis\u00e9<\/p><\/li><li><p class=\"p1\">\u00eatre en parfait \u00e9tat<\/p><\/li><li><p class=\"p1\">\u00eatre dans son emballage d\u2019origine<\/p><\/li><\/ul><hr \/><h3><b>3. Exceptions<\/b><\/h3><p class=\"p1\">Les produits suivants ne peuvent pas \u00eatre retourn\u00e9s :<\/p><ul><li><p class=\"p1\">produits personnalis\u00e9s<\/p><\/li><li><p class=\"p1\">ballons gonfl\u00e9s<\/p><\/li><li><p class=\"p1\">d\u00e9corations sur mesure<\/p><\/li><li><p class=\"p1\">produits ouverts ou utilis\u00e9s<\/p><\/li><li><p class=\"p1\">produits sensibles (hygi\u00e8ne)<\/p><\/li><\/ul><hr \/><h3><b>4. D\u00e9faut ou erreur<\/b><\/h3><p class=\"p1\">En cas de probl\u00e8me, Big Festa propose :<\/p><ul><li><p class=\"p1\">remplacement<\/p><\/li><li><p class=\"p1\">remboursement<\/p><\/li><li><p class=\"p1\">solution adapt\u00e9e<\/p><\/li><\/ul><hr \/><h3><b>5. Remboursement<\/b><\/h3><p class=\"p1\">Le remboursement est effectu\u00e9 via le moyen de paiement initial.<\/p><hr \/><h3><b>6. Frais<\/b><\/h3><ul><li><p class=\"p1\">retour classique \u2192 client<\/p><\/li><li><p class=\"p1\">erreur \u2192 Big Festa<\/p><\/li><\/ul><hr \/><h3><b>7. Contact<\/b><\/h3><p class=\"p1\">info@bigfesta.be<\/p><p class=\"p1\">P\u00e2tisserie : +32 477 845 205<br \/>D\u00e9coration : +32 467 696 373<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Big Festa &amp; Co applique les r\u00e8gles europ\u00e9ennes pour garantir une exp\u00e9rience transparente. 1. Droit de r\u00e9tractation Le client dispose de 14 jours pour annuler un achat en ligne. 2. Conditions Le produit doit : \u00eatre non utilis\u00e9 \u00eatre en parfait \u00e9tat \u00eatre dans son emballage d\u2019origine 3. Exceptions Les produits suivants ne peuvent pas [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1074","page","type-page","status-publish","hentry"],"acf":[],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.2 - aioseo.com -->\n\t<meta name=\"description\" content=\"Politique de Retour et Remboursement Big Festa &amp; Co applique les r\u00e8gles europ\u00e9ennes pour garantir une exp\u00e9rience transparente.1. Droit de r\u00e9tractationLe client dispose de 14 jours pour annuler un achat en ligne.2. 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